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NQA ITS Help Centre

Welcome to the NQA ITS Help Centre

Topics

  1. System Information
    1. Important Information about the NQA IT System
    2. Annual Fees - Invoices & Payments
    3. Disruptions to Service - NQA IT System Public Portal
  2. Portal Overview
    1. Register and Login
    2. Register of prohibited persons and suspended educators
    3. Link a Provider
    Show 13 more
  3. Provider Applications - Guides
    1. PA01 - Application for Provider Approval
    2. PA03 - Application for Amendment of Provider Approval
    3. PA04 - Application for Voluntary Suspension of Provider Approval
    Show 6 more
  4. Provider Notifications - Guides
    1. National Decision Tree
    2. PA05 - Notification of Surrender of Provider Approval
    3. PA08 - Notification of change to information about approved provider
    Show 1 more
  5. Service Applications - Guides
    1. SA01/02 - Application for Service Approval
    2. SA03 - Application for Amendment of Service Approval
    3. SA06 - Application for Voluntary Suspension of Service Approval
    Show 5 more
  6. Service Notifications - Guides
    1. SA07 - Notification of Surrender of Service Approval
    2. SA12 - Notification of change of information about an approved service
    3. NS02 - Notification of change to nominated supervisor
    Show 3 more
  7. Child Care Subsidy Applications - Guides
    1. JUA01 - Application for NL Provider, NL Service, CCS Provider and CCS Service Approval
    2. JUA02 - Application for Provider and Service Approval under NL
    3. JUA03 - Application for NL Service Approval and CCS Service Approval
    Show 2 more
  8. Emergency Management
    1. Emergency Management using the NQA IT System

Suggested forms

  • I am having account issues in NQA IT System Technical Support

    Let us know if you cannot access your NQA ITS account, or experience issues with resetting your password.

  • Ask us a general question in NQA IT System Technical Support

    Use this form to ask us a general question or seek guidance on a certain area of the system

  • Report a bug / technical issue in NQA IT System Technical Support

    Tell us if you encounter a technical problem or a bug in the system

  • Suggest improvement in NQA IT System Technical Support

    See a place where we can do better? We're all ears.

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